Frequently asked questions

Information about appeals and complaints, assingments, etc.

 

Appeals and complaints

An appeal is submitted when from the student’s perspective, a written decision that had been made by the university (e.g. student payed study tuition and or the evaluation of said student’s studies), was possibly taken whilst violating the academic ethics, procedure and or technical mistakes were made.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

Firstly, before submitting an appeal the student must be familiar with the field, in which the violation was possibly made, the regulatory documents and other important information of that field. A consultation with the studies prodecan should take place if necessary. Its highly recommended that the problem that has arisen, should start to be dealt with, through a university worker, division, committee or another one of the universities governing bodies.

Secondly, the student has a right, before submitting an appeal, look through his written work, or other type of task, or be introduced to the conclusions of why that kind of decision was made.

When the student is familiar with the field in which the violation was made, the regulatory documents, and after looking through the written work, task, after being introduced to the decision, and if even then there are arguable violations, an appeal can be submitted.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

A complaint is submitted when a possible violation of the student’s rights and legal interests has been made, by the actions or inactions of another student, a university worker, subdivision or committee, or another governing body, in such fields as:

  • study quality assurance;
  • the process of study organization, the compliance of procedures;
  • quality assurance of study resources and the learning environment;
  • the compliance of the academic ethics code;
  • the quality assurance and compliance with procedures for the provision of additional services (such as financial support, accommodation, leisure activities, etc.);
  • in other cases.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

A complaint can be submitted by one student or a group of students. When a complaint is being submitted by a group, it must be signed by all of its members, however one representative student must be chosen in order for the recipient receiving the complaint and the complaint evaluation commission to have direct contact.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

An appeal for a written decision that had been made by the university (e.g. student payed study tuition and or the evaluation of said student’s studies), should be submitted not later than 3 work days after: the evaluation was made, after the student got a notification in his AIS or the student was informed of the decision.

An appeal for other written decisions should be submitted not later than 10 work days after the decision has been made.

Complaints should be submitted not later than 30 work days after the violation of the student’s rights and legitimate interests had been deemed true.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

The student can submit the appeal or a complaint in person or via email:

  • To the study center of the student’s faculty, when the appeal is addressed to the dean or the chairman of the academic ethics board.
  • Student information center, when the appeal or complaint is addressed to the department of student affairs, if the written decision is made in a nonacademic subdivision and the appeal is submitted for possible violation of procedures or technical faults, or if the appeal is about a field that does not fall under the responsibility of an academic field.
  • To the chairman of the academic ethics board, when the appeal or complaint is about a violation of the academic ethics code.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

You can find the forms at:KTU Office 365 website – Studies “Documents” – Submission and processing of the students’

Appeal form

Complaint form

Submitting a second appeal or complaint can be done if the first one is denied due to poorly written text, not all boxes being crossed, not all of the required lines being filled in. If that is the case, then the second appeal or complaint needs to be submitted not later than 3 work days after said student had been notified about his first appeal or complaint being denied.

You can only resubmit an appeal or complaint once.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

If the form is filled out neatly, the committee evaluates the appeal or complaint in up to 10 work days. In rare cases that the committee requires more time, the time span of the evaluation can be raised by another 10 work days.

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

A student can go to the dispute commission, if he disagrees with the decision of the appeal commission or the decision was not made after 10 work days from the submission of the appeal or complaint (if the student isn’t informed about the extension of the evaluation).

Regulatory document Guidelines for Submission and Processing of the Students’ Appeals and Complaints

 

Final assignments(exams) / mid-term assignments

The interval between the exams of study modules that are included in the study program of the student, should be at least one day. As for all the other modules that the student is taking, they can be taken according to the possibilities, but it is recommended that there is at least a day between examinations.

Regulatory document – Guidelines for Organisation and Performance of the Assessment of Study Modules

Only two exams can be taken on the same day, of which only one can be of a module that is in the student’s main study program.

Regulatory document – Guidelines for Organisation and Performance of the Assessment of Study Modules

After a failed exam, a student can retake the exam once for free, during the session (usually that’s the second or third week of the session), however the second retake of an exam (usually the fourth week of the session) can only take place after a 30 EUR fee has been paid by the student. In light of important reasons, the dean can arrange to extend the term, however it cannot be longer than until the end of the first month of the following semester.

Regulatory documentRegulations on the assessment of study modules

It is not mandatory to pay for the second retake of an exam, if the student had missed the second exam due to a justified cause, that the faculty’s study center had been informed about, and after the student returns, he must present a document, no longer than 3 days after it is written, that validates his absence.

*Justifiable causes include: illness, an unfortunate accident, death of a relative, short-term medical care of a relative, attending an event in which the student represents Kaunas University of Technology, or other important causes.

Regulatory documentRegulations on the assessment of study modules, Application regarding the academic leave of absence

It is when a module of a student is not evaluated at the end of a semester, when a mid-term test was not taken, for that reason the student couldn’t take the module exam, or the exam was unsuccessful.

Regulatory documentRegulations on the assessment of study modules

If there is a failed exam, it can be taken externally the next semester, when the module is being taught. The fee – 30 EUR. The evaluation of an external exam is equal to the regular mark. If the student fails to complete the module in a two-year span, the full module must be retaken.

If there are uncompleted tests, papers during the semester, and the student doesn’t get credit for the module, the whole module must be retaken. The module is automatically reassigned to the student the next semester, that it is being taught. The price for the retake of the whole module is the amount of credits the module has times the cost of one credit.

Regulatory documentRegulations on the assessment of study modules

Exams can only be taken in advance if the reason for that meets the university’s justifiable causes. If a student wants to take his exams prior to the start of the session, he must submit an application to the faculty’s study center not later than the 5th day of the 4th month of the semester.

Exams can only be taken in advance after the approval of the study prodecan of the faculty. Also the student must have positive evaluations of all of his assignments of all modules and an in advance exam possibility is discussed and agreed upon with the lecturer.

*Reasonable causes for in advance exams are:

  1. Planned partial studies at another higher education institution, internships and other study-related activities carried out under contract, and or abroad;
  2. Pregnancy and childbirth leave;
  3. Health disorders or planned treatments;
  4. The volunteer forces of the national defense;
  5. Participation in events whilst representing the university;
  6. During the main exam session there are several exams that are overlapping.

Regulatory documentRegulations on the assessment of study modules 

A student must return to his studies on September 1st, unless there are reasons of which the student has informed the faculty’s study prodecan, and received his approval. In this case the student must complete all the assignments that were given out until his return. Also the student must return not later than until the end of the 2nd week of the semester.

Regulatory documentStudent’s return from the summer holidays

An exam cannot be retaken if during the prior examination the student tried to cheat and received an academic penalty or systematically failed to attend lectures and received an academic penalty for that.

Regulatory documentRegulations on the assessment of study modules

 

The attendance of academic activity

A student must attend all laboratory work of all modules that are in his academic timetable, as for all the other academic activity (theoretic lectures, practice lectures, outbound visits, consultation seminars, etc.), the students must follow the requirements, that the coordinating lecturer ask for (the lecturer must present said requirements during the first lecture).

Regulatory documentRegulations on the assessment of study modules

During the semester, or the session, an inability to attend an assignment/lecture due to one of the university’s justifiable causes, needs to be reported to the faculty’s study center, by the student (or for the student by someone else) on the same day of the nonattendance. Upon returning to his studies, not later than 3 days after, the student must hand in a document, which justifies his absence.

The ability to retake an assignment or an exam for the 2nd time is revoked, if the student:

  • Received a mark that is less than 3 during his first retake of an assignment (exam);
  • Failed to attend the first retake of an assignment (exam) without any justification for his absence, or the failure to hand in the required documents within the specified time frame;
  • Failed to meet the requirements of the module, that the lecturer presented during the first lecture;
  • The ability to take then final exam is revoked if the student failed to account for the module’s “active participation” form;
  • The ability to retake mid-term assignments is revoked if the student does not answer more than 50 % of mid-term questions.
 

Foremen

  • To represent the interests of the academic group at meetings with the Students’ Union, faculty administration and round tables, focus groups.
  • After becoming the foreman, to pass the accreditation test during the nearest ordinary accreditation, which is held by the standards of KTU Students’ Union’s accreditation committee’s regulations.
  • To attend the faculty’s Students’ Union’s electing-reporting conference.
  • To participate in foremen training, organized by the Students’ Union.
  • To be academically honest and to promote academic integrity of the academic group
  • To encourage informal communication within the group.
  • To encourage the participation of the academic group in academic events.
  • To collect the contacts of all the students of the academic group as well as the lecturers and provide them to the academic group. (Upon request of the academic group)
  • To encourage the academic group to fill out module evaluation forms.
  • To hand down the information to his academic group, which he receives from the Students’ Union, the lecturers or the administration.
  • To administrate the online communication of the group.
  • At the end of his studies.
  • Due to academic leave.
  • If he changed his study program, form, or transferred to a different academic group in the same study program.
  • Due to discontinuation of his studies.
  • If he’s held back to repeat the course.
  • If he resigns.
  • During the leave for ERASMUS+ the foreman temporarily loses his duties, until he is back. In the meantime, his duties are handed to the deputy.

The academic group must fill out an application, which must be signed by no less than 2/3 of the students in the academic group, and submit said application to the faculty’s Students’ Union and get the confirmation of its’ chairman.

 

Dorms

  • If you are a KTU student and you want to live in a dorm, you need to fill out a reservation form at ktu.edu -> Reservation
  • If you are a student from a different university and you want to live in a KTU dorm, you need to go to the university’s accommodation center, which is located at dorm 10 (Gričiupio st. 13).
  • If you are a KTU student, you need to log in to ktu.edu -> Reservation and just select a different room.
  • If you are a student from a different university you need to go to the Universities accommodation center (Gričiupio st. 13), and fill out an application as well as pay all of your remaining fees.

When transferring to a more expensive dorm you need to pay the entry fee difference. Also, you need to fill a new contract at the accommodation center (Gričiupio st. 13, dorm 10).

 

Scholarships

A student can only receive one incentive scholarship during a semester, however he can get an unlimited amount of one-time scholarships.

Yes, you will be granted a one-time incentive scholarship for active study, sport, culture, student projects activities, by the order of the Vice-Rector or Dean authorized by the Rector.

Students are viable to receive a social scholarship if they belong to at least one of the following criteria:

  • those from poor families or single residents who are entitled to receive or receive social benefits under the Republic of Lithuania Law on Social Assistance to Poor Families and Single Residents;
  • having a 45 percent or a lower level of working capacity or a severe or moderate disability level;
  • persons up to 25 years of age, who have been placed under guardianship before the age of 18, or whose parents (single parent) have died. Orphans will be eligible for social scholarships until they reach the age of 25.

Government-funded loans are provided to:

  • First step students (bachelor’s degree studies);
  • For integrated study students;
  • Second step students (master’s degree studies);
  • Third step students (doctoral degree studies);
  • For non-degree study students (residency, studies for the qualification of a teacher).

Students can receive:

  • A loan to pay the study price;
  • A loan for living expenses;
  • A loan for partial studies under an international contract.

A 152 EUR targeted payment can be received by students, who match this criteria:

  • Citizens of the Republic of Lithuania or declared their residence in LR;
  • Having a 45 percent or a lower level of working capacity;
  • Studying at a higher education institution for the first time;
  • Have no academic debt.

University talent scholarship criteria:

  • Total and last semester average marks – at least 8.
  • Activities carried out during the last semester, for the better of the University; published scientific articles; participation in scientific conferences, Olympiads, etc.
  • All students can apply for the scholarship, even without additional activities or articles, except for first-year students in the first semester.

You need to upload these documents to KTU AIS:

  • Application for the participation of the scholarship;
  • Documents validating one or more University related extracurricular activities;
  • Other important documents, that the student thinks are necessary.

The University talent scholarship is 250 EUR per month.

The University talent scholarship dates:

  • University talent scholarships are awarded during the first five weeks of the semester by a decree of the Vice Rector for Studies.
  • University talent scholarships are awarded twice a year: in the spring and autumn semesters through a competition. (Scholarships will be awarded in October, November, December and January during the autumn semester and in March, April, May and June during the spring semester)
  • The first-year talent scholarship is EUR 150 per month for the current semester.
  • The first-year talent scholarship is only granted during October, November, December and January.
  • The first-year talent scholarships can be awarded to first-year students who have joined the “Gifted.com” talent academy.
  • This scholarship is for the members of the “Gifted.com” Talent Academy, except for first year students in the first semester.
  • The “Gifted.com” grant is EUR 300 per month.
  • For the autumn semester, the scholarships are granted during October, November, December and September. For the spring semester, the scholarships are granted during March, April, May and June.
  • Rector’s one-time incentive scholarships for long-term (exclusive) University-promoting activities
  • Applications are submitted by the heads of student organizations / Head of the Culture Center / Director of Sports Center / other heads of University Units before the 10th of the month.
  • The Rector’s one-time incentive grant is up to 8 BSI (1 BSI = 38 EUR)
  • A one-time incentive scholarship is awarded for active science, sports, culture, student project, university-renowned activity, by the vice-rector or dean, authorized by the rector.
  • Applications are submitted by the heads of student organizations / Head of Culture Center / Director of Sports Center / other heads of University Units.
  • The amount of the one-time incentive scholarship for active activity is up to 3 BSI (1 BSI = 38 EUR)
  • One-time targeted scholarships are awarded for targeted University activities:
    • participation in international and / or national scientific conferences, seminars, Olympiads, projects or other events;
    • representing the University in international and / or national competitions, events of sport, art and / or other publically organized events.
  • Applications are submitted by the heads of student organizations / Head of Culture Center / Director of Sports Center / other heads of University Units.
  • The one-time target grant is up to 30 BSI per semester (1 BSI = 38 EUR)
 

Other important information

You can order a certificate online, on the AIS system (AIS -> Studies -> Certificates ordering). You will later receive an email to your ktu.edu email when the certificate is ready to be collected, at your faculty’s study center.

During his introduction lecture, the lecturer must present the module program, goals, the expectations from the students, information about how assignments will be evaluated, the evaluation structure (the percentage of the assignments that will contribute to the final mark), the evaluation criteria and the expectations of attendance, as well as the consultation times.

Regulatory documentRegulations on the assessment of study modules

You can find the contacts at ktu.edu – contacts – contact search.

A student must bring his student identity card or an ID to his final exam.

The student must only write his student code on his exam paper.

More information about final exams can be found at KTU OFFICE 365.

  • Employees are only attended to with a valid worker, listener, reader permit or a LSIC;
  • Students of the university need to have an ID or a passport;
  • Students of other universities, or other persons who are registered in the Library’s subscription, need to present a passport or an ID, and must pay a fee that is defined by the University, for the cost of a reader’s certificate for one year.

When you lose a book, that belongs to the University’s library, you either have to replace it with the same exact copy of the book or an equal one, that is in the library’s list of required books. Before buying a new book you should consult with the library from which the book was taken in the first place.

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